Critical incident debriefing
Critical incidents are unexpected or unplanned events that occur within a workplace or affect individual employees or the workplace as a whole.
These include:
- the death of an employee, client or customer
- assaults or threats
- workplace accidents
- unforeseen workforce changes
- extreme climatic events such as bushfires and floods.
A timely response to critical incidents is vital to minimise negative outcomes associated with critical incidents, including stress, anxiety, absenteeism and other symptoms of post-traumatic stress.
We can provide a range of support options in the week following a critical incident, either on-site at your workplace or through our centres located across metropolitan Melbourne and regional Victoria.
Support options
We can offer:
- Group Debriefing (workplace counselling, post incident debrief and review, group trauma debriefing) – a structured group discussion facilitated by an experienced and qualified counsellor with expertise in critical incidents.
- Individual Counselling – immediate (within one week) and follow-up counselling to support affected employees.
- Management Training – training to support leadership teams to prepare for and respond quickly and appropriately after a critical incident.
Get started
Contact us to find out more or talk about how we can help and how our services can support your workplace and employees.
Read more about our services
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Workplace training and development
Our Centre for Learning and Innovation delivers sector-leading training that supports individuals, teams and workplaces to enhance the knowledge and skills you need to thrive.
We provide accredited training, customised training, self-paced courses and micro-courses, training workshops, webinars, clinical supervision, leadership coaching, specialised programs and workplace mediation.